How it works

You focus on sales, we handle production.

You don't have to deal with production, packing and shipping to sell in the US.

A heat press in a dim print workshop

5 steps

5 Steps From Design File to US Delivery

  1. You set up your sales channel

    You open your Etsy shop or Amazon Seller account. Product titles, images, pricing, ads and customer messages stay with you, so you keep full control of your brand.

  2. You choose the product type and production model

    There are two main ways to sell t-shirts and sweatshirts. The first is to start fast with ready-made products and ready-to-print options. The second is to lead with design and scale production with gang sheets or your own design files. We work out together which one fits you.

  3. You send your design and print files

    You can upload a DTF gang sheet or send files through a builder. If you only sell apparel, we work from design placement and print instructions. Our goal is a standard that cuts down file errors.

  4. We produce, pack and ship in the US

    When an order comes in, we produce, print, check and pack it. Then it goes to a US carrier and you get the tracking details. Your customer gets the clear tracking and regular updates they expect.

  5. You scale

    You focus on ads and content. When you see which products sell, you add new variations. You grow volume with seasonal designs, niche communities and holidays.

Order flow

When an order comes in, what happens?

When an order comes in, we produce, print, check and pack it. Then it goes to a US carrier and you get the tracking details.

Queued

The order lands in your panel

Your Etsy, Amazon or Shopify order shows up in the Nazen panel.

Printing

Printing and quality check

Your design is printed with DTF on the area you chose and goes through a quality check.

Packing

Packing

The item is folded, bagged and labeled.

Shipped

US shipping

The tracking number is added to your sales channel once the order ships.

Returns and issues

How do we handle returns and issues?

Return and cancellation rules need to be clear from the start. If you don't manage cancellation requests on orders that have already shipped, customers get frustrated. In our system, each process is clearly defined and matches the policy pages.

For damaged, defective or wrong items, there is a quick way to report and resolve the issue. This protects your customer and keeps operations sustainable.

Damaged item

Defective print

Wrong item

FAQ

Frequently asked questions

Can't find your question? Message us on WhatsApp and we will reply during business hours.

Yes. The account, payments, listings and ads stay with you. We are your supplier for production and shipping within the US.