Shipping policy

Shipping time

We aim to ship orders within 1-2 business days, with delivery within the US in 4-5 days at most. The exact time depends on the shipping option chosen at checkout.

Tracking number

Once the order ships, the tracking number is added to your sales channel.

Shipping and cancellations

If you don’t manage cancellation requests on orders that have already shipped, customers get frustrated. In our system, each process is clearly defined and matches the policy pages.

Damaged or wrong item

For damaged, defective or wrong items, there is a quick way to report and resolve the issue.